onestopmotors exposed by Better Business Bureau

Onestopmotors exposed by Better Business Bureau – Read Below:

BBB Reliability Report for:

OneStopMotors

BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report. Find out more about this business:

BBB Accreditation:

onestopmotors in not a BBB accredited business.

BBB Rating:

Based on BBB files, onestopmotors has a below standard rating of “F”.

Reasons for this ranking include:

1.Number of complaints filed against onestopmotors.

2.Number of complaints filed against onestopmotors that were not resolved.

3. Failure to respond to complaints filed against onestopmotors.

Business Contact and Profile

company name	onestopmotors Aliases: one stop motors or OSM
company location	2950 South Rancho Las Vegas, Nevada 89102

as of 3/20/2009, we confirmed this company has a valid local business license for the locale in which they operate.

Onestopmotors Customer Complaint History

The Bureau processed a total of 195 complaint(s) about this company in the last 36 months, our standard reporting period.

Complaints Concerned:

37 – Selling Practices
2 – Sales presentation misrepresented the product
4 – Sales presentation misrepresented the service
5 – Sales presentation used dishonest sales practices
1 – Sales presentation not consistent with the written agreement
1 – Sales presentation not consistent with advertisement
24 – General Sales Complaint Issues
82 – Advertising Issues
4 – Advertisement misrepresented a product
14 – Advertisement misrepresented a service
3 – Advertised terms not honored
61 – General Advertising Complaint Issues
26 – Service Issues
3 – Improper or inferior service
1 – Unauthorized service
1 – Failure to honor service estimate or agreement
21 – General Service Complaint Issues
3 – Billing or Collection Issues
1 – Unauthorized credit card charges
1 – Unauthorized bank debits
1 – General Credit or Billing Complaint Issues
26 – Refund or Exchange Issues
1 – Failure to honor refund, exchange or credit policies
25 – General Refund or Exchange Complaint Issues
1 – Product Issues
1 – General Product Quality Complaint Issues
10 – Contract Issues
5 – Failure to honor a contract or agreement
1 – Unauthorized changes to the contract or agreement
4 – General Contract Complaint Issues
3 – Guarantee or Warranty Issues
1 – Failure to honor money-back guarantees
2 – General Guarantee or Warranty Complaint Issues
2 – Repair Issues
2 – General Repair Complaint Issues
4 – Customer Service Issues
4 – General Customer Service Complaint Issues

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with this business, please let the business know that you contacted the BBB for a BBB Reliability Report.
ID: 65959
Report as of: 6/2/2009
Copyright © 2007 Better Business Bureau®, Inc. serving Southern Nevada